Welcome to www.woodtoothclean.com’s FAQ! Here, we have compiled the most frequently asked questions from users to help you find answers quickly. If you still have questions, please contact us through the [Contact Us] page.

1. Do your wooden toothbrushes really have no bristles?
Yes, our toothbrushes are completely bristle-free.
We firmly believe that “even a toothbrush can be free of plastic waste.”

2. Can wooden toothbrushes clean teeth?
A bristle-free toothbrush cannot replace traditional daily brushing, but it can be used to:
Remove food residue (especially suitable for use with a mouthwash)
Gently massage the gums
Cleaning oral soft tissues or tongue
Used as a training tool or teaching model for children
For daily use, we recommend discussing with your dentist whether it is suitable for other cleaning methods.

3. Is your product completely biodegradable?
Yes, our toothbrushes:
Use natural unbleached wood
Surface coated with food-grade natural wood wax oil
Do not contain any plastic, metal, wool or synthetic adhesives
After use, they can be directly composted or reused as wood craft materials.

4. Can I return the product?
We provide a 14-day free return service (unopened and unused products).
The return process is as follows:
Contact customer service to apply for a return
Send the product back to the specified address as instructed
We will process the refund within 5 working days after receiving the return
Please note that the return shipping cost is borne by the buyer unless the product is defective.

5. Is the personal information I submit safe?
Completely safe. We comply with EU GDPR regulations and all data is only used for order processing and customer service support. Please refer to our [Privacy Policy] for details.

6. Can wooden toothbrushes be given as gifts? Is it packaged?
Of course! Our products are all packaged in simple and environmentally friendly packaging, suitable for:
Gifts
Event souvenirs
Weddings, festivals or customized small items
If you need multiple customizations, please contact our customer service.

If you have more questions, please feel free to contact us.
Thank you for taking a firm step towards environmentally friendly life with a toothbrush!