Welcome to www.woodtoothclean.com (hereinafter referred to as “this website”). Please read the following terms carefully before using our website and purchasing our products. By visiting, registering or purchasing, you agree to and accept the constraints of this policy.

Ⅰ. Company Information
Customer Service Email: ivorycart@woodtoothclean.com

Ⅱ. Service Scope
We mainly sell environmentally friendly products such as wooden toothbrushes (hairless) made in Poland, targeting EU and international consumers.

Ⅲ. Purchase Instructions
All prices are in Euro (EUR) or Polish Zloty (PLN) including tax, and shipping costs are clearly marked at checkout.
After placing an order, you will receive an automatic confirmation email. The order is subject to our manual review and shipment.
We have the right to cancel orders and refund payments due to insufficient inventory, abnormal payment, etc.
Users must ensure that the name, address, and contact information provided are true and valid. If the delivery fails due to incorrect information, the responsibility shall be borne by the user.

IV. Payment Methods
We support the following payment methods:
Credit/Debit Cards (Visa, Mastercard)
PayPal
Stripe
Apple Pay/Google Pay (if applicable)
All payment channels are encrypted and we do not store your bank account information.

V. Delivery and Returns
For detailed information, please refer to:
“Shipping Terms”
“Return and Exchange Policy”
We support 14-day unconditional returns (only applicable to unopened products) and provide after-sales protection in accordance with EU consumer protection law.

VI. Product Description and Restrictions
The “hairless wooden toothbrush” sold on this website is mainly used for cleaning, ritual, art or educational purposes.
The product is a natural wood handmade product, and there may be slight differences in color, texture, etc., which is normal.
Please store it properly in a dry environment and avoid prolonged soaking or exposure to the sun.

VII. User Behavior
You promise:
You shall not use this website in an illegal manner
You shall not copy, tamper with, disseminate or misappropriate the content of this website (including images and text)
You shall not interfere with the normal operation of the website or attempt to invade the server security system
If the above terms are violated, we have the right to suspend the service and reserve the right to pursue legal responsibility.

VIII. Intellectual Property
All content (pictures, texts, designs) of this website are owned by this website or its authorized parties and are protected by copyright law. Unauthorized use or reproduction is prohibited.

IX. Disclaimer
We make every effort to ensure that the content of the website is correct, but we are not legally responsible for losses caused by errors, delays or force majeure.
If a third-party platform (such as logistics, payment services) is affected by technical problems or service interruptions, we will assist in communication but will not bear joint and several liability.

X. Applicable Law and Dispute Resolution
These terms are governed by Polish law. In the event of a dispute, the parties shall first negotiate to resolve it. If the negotiation fails, they may file a lawsuit with the Warsaw District Court.

XI. Updates to Terms
We may modify this policy from time to time, and all updates will be announced on this page. You are advised to check back regularly to understand the latest terms.